I

IQ Plus AG

IT Supporter 1st Level (56374)

location_on Basel
schedule Posted 2 days ago
work Full Time
public Source: Arbeitnow

About the Role

Für unseren Kunden suchen wir einen erfahrenen IT Supporter. In dieser Funktion unterstützen Sie die Mitarbeitenden im First Level Support bei verschiedenen Anwenderfragen rund um Microsoft Office und Windows. Sie bearbeiten Supportanfragen, setzen Passwörter für verschiedene Fachapplikationen zurück und übernehmen die Installation sowie den Austausch von IT-Arbeitsplatzkomponenten wie PCs, Monitore und Drucker. Zudem unterstützen Sie die System Engineers bei verschiedenen Aufgaben im laufenden IT-Betrieb.

• Ausbildung als Informatiker/in EFZ

• Mehrjährige Berufserfahrung im IT-Support

• Sehr gute Kenntnisse der Microsoft-Betriebssysteme

• Sehr gute Kenntnisse der Microsoft-Office-Produkte

• Erfahrung im First Level Support und im direkten Anwendersupport

• Erfahrung mit der Installation und dem Austausch von IT-Arbeitsplatzkomponenten

• Gute Deutschkenntnisse

• Einwandfreier Leumund

Von Vorteil sind:

• Erfahrung im 2nd Level Support

• Erfahrung in grösseren IT-Umgebungen

• Erfahrung in der Zusammenarbeit mit System Engineers

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Requirements

Qualifications

  • Experience: Fresher

Skills & Languages

Microsoft Office Installation Windows Microsoft

analytics Market & Role Insights

trending_up In-Demand Companion Skills

Co-occurring in similar roles

Across active Microsoft Office, Installation, Windows positions on Jobsfiy, these complementary skills appear most frequently:

Microsoft 27% demand
PR 24% demand
Office 20% demand
Manager 20% demand

Tip: Highlighting these companion skills in your resume can increase your match score during applicant screening.

payments Estimated Market Compensation

100 comparable listings
₹25,000 – ₹55,000 / year

Market Median: ₹34,500. Range reflects the 25th to 75th percentile of similar active roles on Jobsfiy.

speed Category Snapshot: Helpdesk

Active Category Roles

51+

Remote Flexibility

0% Remote

Target Experience

Senior

Education Details

school

Minimum Education

Diploma

workspace_premium

Accepted Degrees

Diploma

How to Stand Out When Applying for IT Supporter 1st Level (56374)

Applying for the IT Supporter 1st Level (56374) position at IQ Plus AG in Basel? Before submitting your application on Jobsfiy, review the key qualifications, core skills, and experience expectations listed above to ensure your profile highlights relevant achievements and measurable outcomes.

Recruiters and Applicant Tracking Systems (ATS) prioritize candidates whose resumes clearly align with the role's primary technical and functional competencies. You can use Jobsfiy's built-in Apply with AI Resume tool to tailor your resume summary and skill keywords specifically for this job opening, or run a free check on our ATS Testing System to verify your resume match score.

Once you submit your application, prepare for recruiter screening and technical rounds using Jobsfiy's AI Mock Interview simulator, which generates role-specific interview questions and instant feedback based on the IT Supporter 1st Level (56374) job description.

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