Customer & Development Operations

You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure Furo is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up.You'll Have Fun If You AreFounder at HeartYou get energy from building something that doesn't exist yet — no templates, no playbookYou thrive wearing multiple hats across sales, customer success, product, and business developmentCommercially SharpYou genuinely love talking to customers and are curious about their worldPeople want to say yes to you — whether you're building trust or closing the next stepData-Driven and StructuredYou're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer callYou don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do nextYou believe that the best commercial instinct is backed by dataYou Won't Have Fun If YouAre scared of hardware: You’ll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects runningCan't spend half your day talking to customers: this role lives and dies on relationshipsFeel uncomfortable digging into databases, user stats, or platform analyticsExpect top-down instructions: we trust you to figure it outPrefer a typical 9–5: we move fast and take full ownershipDon't enjoy being close to customers and partners — we visit sites across GermanyQualificationsFast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructureExperience in operations-focused roles and managing a large customer portfolio with structured processesC1 German or higher — most of our customers are German-speakingBonus: Familiarity with energy project development, storage, or grid-connected assetsPerksSuper small team, super early → you're not only part of our culture, you will shape itResponsibility from day one → the best idea wins, regardless of who it comes fromAll the tools you need → Claude, n8n or any other AI subscriptions, whatever helps you build fasterDirect customer access → build what matters, see impact immediatelyMunich-based → work alongside founders solving hard problems togetherFind more English Speaking Jobs in Germany on Arbeitnow